Reference

The Rules Behind Your Taka10 Account

These are the terms you agree to when you open an account and play with us. They set out how your login works, what you're responsible for on your side, and how wallet activity through bKash, Nagad and Rocket is handled.

Account useWallet activityLocal eligibilityFair play
Taka10 The Rules Behind Your Taka10 Account
DATA HANDLING

How We Handle Your Account Data

These terms tie into how we treat your information, secure your login, and keep records. We collect only what your account and wallet activity need, protect the connection, and hold data no longer than the rules require. You have a say in what we keep, and here's how each part works when you ask us about it.

What we store

We keep your account details, verification records, and wallet history from bKash, Nagad and Rocket so payments reconcile and disputes can be checked against a real trail.

Cookies and sessions

We use cookies to keep you logged in, remember lobby preferences, and spot unusual sign-ins. You can clear them in your browser, though some session features will then need a fresh login.

Account security

Your login is protected by an OTP step and an encrypted connection. Keep your PIN private, since anyone with your OTP can move money from your wallet balance.

Requesting changes

To correct your details or ask what we hold, contact support with your account reference. We action verified requests within the timeframe your local rules allow.

TERMS CONTACT

Where to Raise a Terms Question

If any clause here is unclear, or you think a rule was applied wrongly to your account, reach us before things escalate. Our support team can walk you through what a specific term means for your wallet, your login, or a held withdrawal, and point you to the exact section that applies to your case.

Live chat Open the chat window from the lobby footer to ask about a term, a paused session, or a verification hold. Have your account number ready so we can pull up the case.
Email support Send terms questions and formal disputes by email when you need a written record. Attach your account reference and the clause you're asking about so we can reply with the right detail.
Help centre The in-lobby help section links each term to a plain explainer, so you can check what a rule covers about your bKash, Nagad or Rocket activity before you contact us.

Common Questions About These Terms

You need to meet the age and eligibility rules where you live, and play must be permitted in your region. Access depends on your local law and the areas we're allowed to serve.

No. One account per person keeps your wallet and history clean. Extra accounts may be suspended and balances reviewed, since duplicate logins break these terms and complicate payout checks.

We run standard verification before a payout clears, checking that the bKash, Nagad or Rocket number matches your account. Once the details confirm, the hold is released and funds move.

Your account details, verification records, and wallet activity, held only as long as the rules require. You can ask what we store by contacting support with your account reference.

Yes. Outcomes on titles like Crash Hyper and Cricket Live Lines are set by the provider's engine, and a settled round stands once it closes on your screen.

We update these terms when services or rules shift and post the current version here. Continuing to log in and play means you accept the latest version that applies to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.