Verifying Your Taka10 Account
Verification is how we make sure your account and your wallet actually belong to you — it protects your balance and prevents anyone else from requesting a withdrawal in your name. The process is straightforward: submit a valid national ID or passport, and confirm that the mobile wallet number on your account matches what you use for transactions. Our team reviews the
documents and updates your verification status. You'll get a notification once it clears. Starting verification early means there's nothing holding up your first withdrawal when you're ready to cash out. Documents are handled securely and used only for identity confirmation — we don't share them outside the verification process.
- Submit your ID — Upload a clear photo of your national ID card or passport from the verification section in your account settings.
- Confirm your wallet number — Check that the bKash, Nagad or Rocket number on your account matches the wallet you'll use for withdrawals — mismatches cause delays.
- Wait for review — Our team checks the documents and updates your status. You'll receive a notification once verification is approved.
- Start transacting freely — A verified account has no holds on withdrawals. Keep your documents current if any details change on your ID or wallet.